During mergers and acquisitions, customer experience often takes a back seat to legal, financial and operational work, leading to disgruntled …
acquisitions
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As Huntington conducted due diligence on acquisition target Veritex, the Columbus, Ohio-based regional discovered many of the customers it had …
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Unlock the Editor’s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. …