Dive Brief:
- Mo Jamous joined Dallas-based Texas Capital as managing director, chief digital and information officer, effective immediately, according to a Monday announcement from the bank’s parent company.
- Jamous will lead the firm’s technology strategy and artificial intelligence initiatives and report to Rob Holmes, chairman, president and CEO of Texas Capital, the announcement said. Prior to joining Texas Capital, Jamous spent five years at U.S. Bank as CIO of consumer and business banking and most recently served as senior vice president and chief technology officer of banking platforms at IT consulting firm FIS.
- “Mo has proven experience in modernizing technology organizations and delivering client-focused solutions across complex, highly regulated institutions,” Holmes said in the announcement.
Dive Insight:
Jamous’ selection marks the latest in a string of tech leader appointments in the financial services sector, a trend driven by banks and insurers looking to bolster their infrastructure and scale AI in pursuit of efficiency and productivity gains.
USAA brought on Dan Griffiths as CIO in February to take on platform modernization and scaling digital services. Meanwhile, Citi and Northwest Bank tapped IT veterans in March and May, respectively, to modernize platforms and lead technology initiatives.
As AI models advance and enterprise agentic technology matures, the banking industry is expected to take greater advantage of AI this year, with many banks already noting AI-driven gains in customer service, risk management and software engineering, according to an Accenture report.
In the past five years, Texas Capital has worked to build modern technology infrastructure, including 250 internal application programming interfaces for AI and an in-house multi-large language model platform for employees, Holmes told investors during the firm’s first-quarter earnings call in April.
The bank’s three-pronged strategy for AI includes scaling enterprise-wide agents for processes such as credit portfolio reviews, building agents internally and selectively deploying third-party AI products, Holmes said.
“We have the right embedded governance and risk management into every stage of development and deployment,” Holmes said of the bank’s AI strategy.
As Jamous takes on the technology-focused role at Texas Capital, he will lead the firm’s technology strategy, including AI enablement, application development, data platforms, information security, infrastructure and enterprise architecture, according to the announcement.
“Leveraging the solid foundation already in place, I look forward to working with talented teams across the organization to advance our technology capabilities and deliver solutions for our stakeholders,” Jamous said in the announcement.
During his tenure at U.S. Bank, Jamous led an AI transformation, driving revenue growth of nearly 60%, according to his LinkedIn page. Prior to his time at U.S. Bank, Jamous also led digital transformation through scaling AI and advanced analytics at BBVA.
